All Prizor cameras and NVRs come with a standard 2-year warranty covering manufacturing defects. Extended warranty options are available through authorized dealers.

Yes. All Prizor surveillance products are BIS certified under IS 13252 (Part 1) and STQC tested. We are also GeM-listed for government procurement.

Yes. We have authorized service centers and dealers across 500+ cities in India. Reach us on our toll-free number 1800 123 3699 for your nearest service point.

All Prizor network cameras support ONVIF Profile S/G/T, making them compatible with any ONVIF-compliant NVR or VMS platform.

Our NVRs support up to 8 HDDs with RAID configuration, providing up to 80TB of storage. With H.265+ compression, this can store months of continuous 4K recording.

4G cameras use a built-in SIM slot (supports Jio, Airtel, Vi, BSNL) for cellular connectivity. They can stream live video, send push alerts, and store footage on SD card or cloud — all without any wired network.

ColorView™ uses warm supplemental LED lighting combined with Sony Starvis sensors to deliver full-color footage even in zero-lux conditions — unlike traditional IR cameras that only show black & white at night.

You can purchase through our authorized dealer network. Visit our “Where to Buy” page or call 1800 123 3699 to find your nearest dealer. We also supply through GeM for government orders.

Our authorized dealers provide professional installation services. We also offer remote commissioning support and detailed installation guides in our downloads section.

Products can be returned within 7 days of delivery if found defective. Replacements are processed within 48 hours through our service network. Contact your dealer or our support team for assistance.